Verizon Launches New Blog - Again promises they're working on service and billing issues...

Verizon's FiOS billing streamyx no customer service has long been modem cheap Achilles heel Free Broadband an otherwise excellent service, and Verizon has long promised Baltimore Business Services that they'd get a handle on the problems. It's now 2009 and in via a freshly launched blog, Verizon again says they're working on making bills simpler and correcting billing errors more quickly.

In a new post, Verizon PR and policy guru Eric Rabe says it's "quite a trip" streamyx lowyat read about consumer complaints in their forums, which make it "clear that you think we could improve in some areas." That's a bit of an understatement if you've watched some of our users painfully and repeatedly try portable satellite internet correct Verizon billing mistakes, only to see them re-appear month after month. Promises Rabe:

OK, we hear you on billing issues. We are zte streamyx concrete steps to improve our billing. It's a work in progress, but we've made some significant changes. The Verizon bill is now simpler than it used to be to make it easier internet speed customers to review and understand their monthly charges. . .Part two is to make sure we minimize billing errors and fix billing problems quickly when you tell us about them. We are working on these issues, and I ll have more to say about them in future posts.

Rabe reminds users of several older telekom internet we've already covered, including personal FiOS attendants in Florida, and the Westell Model 6100 Dsl Modem of phone support by having just one support number (800-VERIZON) instead of the nearly 100 they had last year at this time. Most of these are welcome, but old initiatives already. Users would probably be happier if Verizon stopped making so many billing mistakes, or at the very least fixed them the first time they're brought to the carrier's attention.
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